FAQ's
Are masks still required in the clinic?
Face masks are considered optional inside the York Medical Clinic. However, if you are displaying COVID-19 symptoms, we kindly ask that you wear a mask.
How do I go about becoming a new patient?
The first step is to give our clinic a call at 402-362-5555 to talk to one of our receptionists. They will ask for your demographics, preferred provider, insurance information, etc. From there, they will set up your first appointment and discuss the check-in process with you. To save time when checking in, we have our new patient paperwork online that can be printed, filled out, and brought in at the time of your appointment.
What do I do if I can't make it to my appointment?
We ask that you give our clinic a call to let us know as soon as possible. Our receptionists can either cancel or reschedule your appointment to a later date.
What are your hours of operation?
Monday-Friday 8:00am-6:00pm
Saturday 8:00am-12:00pm
Sunday Closed
Why do I have to bring my insurance card and ID every time I come?
It is important that we always have a form of identification and the most current insurance plan documented. We also need to check and make sure the insurance is active. Although some insurances do not change for years, others change month to month.
What is the quickest way to get my medications refilled?
Calling your pharmacy first is quickest. They automatically know if refills are available and can obtain this information electronically from your provider for faster results.
Sometimes I can’t get a refill without having an appointment, why is that?
All medications have potential side effects, and many require lab monitoring to assure no long-term side effects. Good medical practice requires anyone with prescription medications be seen by their provider at minimum every 6-12 months. More frequent appointments may be needed depending on your situation.
Face masks are considered optional inside the York Medical Clinic. However, if you are displaying COVID-19 symptoms, we kindly ask that you wear a mask.
How do I go about becoming a new patient?
The first step is to give our clinic a call at 402-362-5555 to talk to one of our receptionists. They will ask for your demographics, preferred provider, insurance information, etc. From there, they will set up your first appointment and discuss the check-in process with you. To save time when checking in, we have our new patient paperwork online that can be printed, filled out, and brought in at the time of your appointment.
What do I do if I can't make it to my appointment?
We ask that you give our clinic a call to let us know as soon as possible. Our receptionists can either cancel or reschedule your appointment to a later date.
What are your hours of operation?
Monday-Friday 8:00am-6:00pm
Saturday 8:00am-12:00pm
Sunday Closed
Why do I have to bring my insurance card and ID every time I come?
It is important that we always have a form of identification and the most current insurance plan documented. We also need to check and make sure the insurance is active. Although some insurances do not change for years, others change month to month.
What is the quickest way to get my medications refilled?
Calling your pharmacy first is quickest. They automatically know if refills are available and can obtain this information electronically from your provider for faster results.
Sometimes I can’t get a refill without having an appointment, why is that?
All medications have potential side effects, and many require lab monitoring to assure no long-term side effects. Good medical practice requires anyone with prescription medications be seen by their provider at minimum every 6-12 months. More frequent appointments may be needed depending on your situation.
