York Medical Clinic, P.C. Family Medicine in York, NEYork Medical Clinic is dedicated to the health and well-being of our patients in all aspects of their lives. We provide personalized, quality care to a wide variety of patients. We serve a rural population and pride ourselves on the long-term relationships we forge with our patients.
Monday-Friday 8:00am-6:00pm Saturday 8:00am-12:00pm Sunday Closed 2114 N. Lincoln Ave., Ste. A York, NE 68467 402-362-5555 |
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Latest Clinic News
Effective January 1, 2025, York Medical Clinic will no longer be in network with Molina Healthcare. During open enrollment, you will need to select an alternative Heritage Health plan if you plan to continue care at York Medical Clinic. York Medical Clinic is currently in network with both United Health Care Community Plan and Nebraska Total Care. Please feel free to contact Margo at the clinic if you have any questions. She can be reached at 402-362-0614.
Quick Access
Frequently Asked Questions
Are masks still required in the clinic?
Face masks are considered optional inside the York Medical Clinic. However, if you are displaying COVID-19 symptoms, we kindly ask that you wear a mask.
How do I go about becoming a new patient?
The first step is to give our clinic a call at 402-362-5555 to talk to one of our receptionists. They will ask for your demographics, preferred provider, insurance information, etc. From there, they will set up your first appointment and discuss the check-in process with you. To save time when checking in, we have our new patient paperwork online that can be printed, filled out, and brought in at the time of your appointment.
What do I do if I can't make it to my appointment?
We ask that you give our clinic a call to let us know as soon as possible. Our receptionists can either cancel or reschedule your appointment to a later date.
What are your hours of operation?
Monday-Friday 8:00am-6:00pm
Saturday 8:00am-12:00pm
Sunday Closed
Why do I have to bring my insurance card and ID every time I come?
It is important that we always have a form of identification and the most current insurance plan documented. We also need to check and make sure the insurance is active. Although some insurances do not change for years, others change month to month.
What is the quickest way to get my medications refilled?
Calling your pharmacy first is quickest. They automatically know if refills are available and can obtain this information electronically from your provider for faster results.
Sometimes I can’t get a refill without having an appointment, why is that?
All medications have potential side effects, and many require lab monitoring to assure no long-term side effects. Good medical practice requires anyone with prescription medications be seen by their provider at minimum every 6-12 months. More frequent appointments may be needed depending on your situation.
Face masks are considered optional inside the York Medical Clinic. However, if you are displaying COVID-19 symptoms, we kindly ask that you wear a mask.
How do I go about becoming a new patient?
The first step is to give our clinic a call at 402-362-5555 to talk to one of our receptionists. They will ask for your demographics, preferred provider, insurance information, etc. From there, they will set up your first appointment and discuss the check-in process with you. To save time when checking in, we have our new patient paperwork online that can be printed, filled out, and brought in at the time of your appointment.
What do I do if I can't make it to my appointment?
We ask that you give our clinic a call to let us know as soon as possible. Our receptionists can either cancel or reschedule your appointment to a later date.
What are your hours of operation?
Monday-Friday 8:00am-6:00pm
Saturday 8:00am-12:00pm
Sunday Closed
Why do I have to bring my insurance card and ID every time I come?
It is important that we always have a form of identification and the most current insurance plan documented. We also need to check and make sure the insurance is active. Although some insurances do not change for years, others change month to month.
What is the quickest way to get my medications refilled?
Calling your pharmacy first is quickest. They automatically know if refills are available and can obtain this information electronically from your provider for faster results.
Sometimes I can’t get a refill without having an appointment, why is that?
All medications have potential side effects, and many require lab monitoring to assure no long-term side effects. Good medical practice requires anyone with prescription medications be seen by their provider at minimum every 6-12 months. More frequent appointments may be needed depending on your situation.
Change Healthcare Breach Information
https://www.changehealthcare.com/hipaa-substitute-notice
What happened?
On February 21, 2024, CHC became aware of deployment of ransomware in its computer system. Once discovered, CHC quickly took steps to stop the activity, disconnected and turned off systems to prevent further impact, began an investigation, and contacted law enforcement. CHC’s security team worked around the clock with several top security experts to address the matter and understand what happened. CHC has not identified evidence this incident spread beyond CHC.
CHC retained leading cybersecurity and data analysis experts to assist in the investigation, which began on February 21, 2024. On March 7, 2024, CHC was able to confirm that a substantial quantity of data had been exfiltrated from its environment between February 17, 2024, and February 20, 2024. On March 13, 2024, CHC obtained a dataset of exfiltrated files that was safe to investigate. On April 22, 2024, following further analysis, CHC confirmed that the impacted data was likely to affect a substantial proportion of people in America.
How was my data affected?
At this time, data review is in its late stages to identify specific covered entities and specific individuals impacted by this security incident. However, based on the data review thus far, CHC has determined that your patients’ or members’ PHI has been affected by the incident.
What patient or member PHI/PII was potentially impacted?
While CHC cannot confirm exactly what data has been affected for each specific individual, based on its review to date, information involved for your affected patients and members may have included contact information (such as first and last name, address, date of birth, phone number, and email) and one or more of the following:
While CHC is still investigating whose personal information may have been involved, there are some steps individuals can take to protect themselves:
CHC worked around the clock from the day of the ransomware deployment and has devoted significant resources to the response and restoration efforts, as well as retained several expert forensic firms to analyze the impacted data. However, rather than waiting to complete this review, CHC has already begun providing free credit monitoring and identity theft protection services for two years to any U.S. individual who is concerned they may have been impacted, along with a dedicated call center staffed by clinicians to provide additional support services. Individuals may also visit https://www.unitedhealthgroup.com/changehealthcarecyberresponse for more information.
Privacy and security are our priorities. In response to this incident, CHC immediately took action to shut down systems and sever connectivity to prevent further impact. CHC has also reinforced its policies and practices and evaluated additional safeguards in an effort to prevent similar incidents from occurring in the future. Change Healthcare, along with leading external industry experts, continues to monitor the internet and dark web.
On June 20, 2024, CHC began providing notice to customers for whom the data review has matched specific individuals’ PHI to that customer as the covered entity or business associate. CHC is committed to compliance with legal obligations in relation to this incident as well as reducing the burden on its customers. CHC has been in ongoing discussions with the OCR regarding this incident. While substitute notice was discussed with the OCR, the OCR also emphasized the need for individual letters to be sent directly. To reduce the burden on impacted customers, CHC will validate addresses and will draft and send direct notice letters as required to those individuals identified through data review attributable to specific customers and for whom CHC has sufficient addresses, on behalf of impacted covered entity customers — unless those customers opt out by the specific deadline.
What if I have a question?
CHC has established a dedicated Veradigm customer call center to offer additional resources and information regarding the incident. If you have any questions or concerns, please call us toll-free at 1-866-814-7264, available Monday through Friday, 8 a.m. to 8 p.m. CT.
CHC regrets any inconvenience or concern caused by this incident, and we value your partnership. Please do not hesitate to contact us by going to https://www.unitedhealthgroup.com/changehealthcarecyberresponse and clicking on the data notifications inquiry button. Fill out the form to be connected to support.
Thank you for your support as this matter is resolved.
Sincerely,
Mitch Granberg
Chief Privacy Officer
What happened?
On February 21, 2024, CHC became aware of deployment of ransomware in its computer system. Once discovered, CHC quickly took steps to stop the activity, disconnected and turned off systems to prevent further impact, began an investigation, and contacted law enforcement. CHC’s security team worked around the clock with several top security experts to address the matter and understand what happened. CHC has not identified evidence this incident spread beyond CHC.
CHC retained leading cybersecurity and data analysis experts to assist in the investigation, which began on February 21, 2024. On March 7, 2024, CHC was able to confirm that a substantial quantity of data had been exfiltrated from its environment between February 17, 2024, and February 20, 2024. On March 13, 2024, CHC obtained a dataset of exfiltrated files that was safe to investigate. On April 22, 2024, following further analysis, CHC confirmed that the impacted data was likely to affect a substantial proportion of people in America.
How was my data affected?
At this time, data review is in its late stages to identify specific covered entities and specific individuals impacted by this security incident. However, based on the data review thus far, CHC has determined that your patients’ or members’ PHI has been affected by the incident.
What patient or member PHI/PII was potentially impacted?
While CHC cannot confirm exactly what data has been affected for each specific individual, based on its review to date, information involved for your affected patients and members may have included contact information (such as first and last name, address, date of birth, phone number, and email) and one or more of the following:
- Health insurance information (such as primary, secondary or other health plans/policies, insurance companies, member/group ID numbers, and Medicaid-Medicare-government payor ID numbers);
- Health information (such as medical record numbers, providers, diagnoses, medicines, test results, images, care and treatment);
- Billing, claims and payment information (such as claim numbers, account numbers, billing codes, payment cards, financial and banking information, payments made, and balance due); and/or
- Other personal information such as Social Security numbers, driver’s licenses or state ID numbers, or passport numbers.
While CHC is still investigating whose personal information may have been involved, there are some steps individuals can take to protect themselves:
- Any individual concerned that their information may have been impacted by this incident can enroll in two years of complimentary credit monitoring and identity protection services. CHC is paying for the cost of these services for two years.
- Individuals should be on the lookout and regularly monitor the explanation of benefits statements received from their health plan and statements from health care providers, as well as bank and credit card statements, credit reports, and tax returns, to check for any unfamiliar activity.
- If individuals notice any health care services they did not receive listed on an explanation of benefits statement, they should contact their health plan or doctor.
- If individuals notice any suspicious activity on bank or credit card statements or on tax returns, they should immediately contact their financial institution and/or credit card company or relevant agency.
- If an individual believes they are the victim of a crime, they can contact local law enforcement authorities and file a police report.
CHC worked around the clock from the day of the ransomware deployment and has devoted significant resources to the response and restoration efforts, as well as retained several expert forensic firms to analyze the impacted data. However, rather than waiting to complete this review, CHC has already begun providing free credit monitoring and identity theft protection services for two years to any U.S. individual who is concerned they may have been impacted, along with a dedicated call center staffed by clinicians to provide additional support services. Individuals may also visit https://www.unitedhealthgroup.com/changehealthcarecyberresponse for more information.
Privacy and security are our priorities. In response to this incident, CHC immediately took action to shut down systems and sever connectivity to prevent further impact. CHC has also reinforced its policies and practices and evaluated additional safeguards in an effort to prevent similar incidents from occurring in the future. Change Healthcare, along with leading external industry experts, continues to monitor the internet and dark web.
On June 20, 2024, CHC began providing notice to customers for whom the data review has matched specific individuals’ PHI to that customer as the covered entity or business associate. CHC is committed to compliance with legal obligations in relation to this incident as well as reducing the burden on its customers. CHC has been in ongoing discussions with the OCR regarding this incident. While substitute notice was discussed with the OCR, the OCR also emphasized the need for individual letters to be sent directly. To reduce the burden on impacted customers, CHC will validate addresses and will draft and send direct notice letters as required to those individuals identified through data review attributable to specific customers and for whom CHC has sufficient addresses, on behalf of impacted covered entity customers — unless those customers opt out by the specific deadline.
What if I have a question?
CHC has established a dedicated Veradigm customer call center to offer additional resources and information regarding the incident. If you have any questions or concerns, please call us toll-free at 1-866-814-7264, available Monday through Friday, 8 a.m. to 8 p.m. CT.
CHC regrets any inconvenience or concern caused by this incident, and we value your partnership. Please do not hesitate to contact us by going to https://www.unitedhealthgroup.com/changehealthcarecyberresponse and clicking on the data notifications inquiry button. Fill out the form to be connected to support.
Thank you for your support as this matter is resolved.
Sincerely,
Mitch Granberg
Chief Privacy Officer
