Office visits are by appointment only to help us keep your waiting time to a minimum.
It is our goal to follow our time schedule as closely as possible. However, if an emergency arises that would cause a delay, we will attempt to keep you informed of your doctor's schedule.
If you need to cancel an appointment, please call as much ahead of time as possible, preferably at least 24 hours. That way your time can be given to another patient.
We will submit primary and one supplemental insurance claim for you - subject to your having given us current insurance information prior to services being provided. This will be filed at no charge to you. Copayments must be paid
at the time of service and we expect timely payment of deductibles and non-covered services. All unpaid balances over 30 days past due will be subject to late charges at 16% per annum.
Approximately 45 days after we submit your claim to your insurance company any unpaid charges will appear in the "patient's responsibility" space on your statement and payment must be received before the next billing date. The financial responsibility for service provided to you remains yours.
If you are unable to pay your charges when they come due, please contact our Patient Accounts Manager to discuss a payment plan.
Payment may be made by cash, check, ATM card, VISA, MasterCard or Discover Card.
We "Participate" with Medicare, Nebraska Medicaid, Workers' Compensation and some other health plans/PPOs. Please show your insurance card on each visit.
Night, Weekend and Holiday Care
The Clinic has devised an "on call" schedule, whereby one physician or physician assistant takes responsibility for all emergencies arising outside of normal office hours. After any emergency care is rendered to you by the "on call" physician or physician assistant, the responsibility for your ongoing care will revert to your own personal physician or physician assistant.
If after-hours or weekend medical help is required, please contact the person "on call" through the York General Hospital Emergency Room at 362-6671.
If you need a refill of medication you are currently taking, please contact your pharmacist. If authorization to refill your medication is needed, the pharmacist will contact your physician or physician assistant. Call several days before needed, in case your doctor is away.
Allergy Shot Program: This program is designed to reduce waiting time to our allergy patients.
Laboratory: The Clinic has an accredited full service laboratory, staffed by certified laboratory technicians. Services are available by appointment. Government regulations require a written physician order for any laboratory testing.
Drug Screen Collection: The Clinic has an certified drug screen collection and testing program available to employers and patients. We perform non-DOT collections and testing and are certified to perform DOT collections.
Obstetric Program: The Clinic, in cooperation with the York General Hospital, offers a complete obstetric/prenatal program.
Radiology/Ultrasound: The radiology/ultrasound department is state certified and is staffed by Registered Radiologic Technologists and a Registered Sonographer.
Reference Laboratory: We refer pap smear slides, cytology specimens, moles, lesions and some laboratory tests to our reference laboratory, Pathology Medical Services, P.C. and Nebraska Lab Linc, in Lincoln, Nebraska. These labs bill the patient directly for their services.